MMH250 - Workplace Conflict Resolution
Unit details
| Year | 2025 unit information |
|---|---|
| Enrolment modes: | Trimester 1: Burwood (Melbourne), Waterfront (Geelong), Online Trimester 2: Online |
| Credit point(s): | 1 |
| EFTSL value: | 0.125 |
| Previously coded as: | MMH350 |
| Unit Chair: | Trimester 1: Sarah Steen Trimester 2: Sarah Steen |
| Previously: | Workplace Counselling and Negotiation |
| Prerequisite: | For students commencing courses M300, D301, D321, D322, D325, D338, D366, D385 or D388 from Trimester 1 2016: MMM132 |
| Corequisite: | Nil |
| Incompatible with: | MMH350 |
| Educator-facilitated (scheduled) learning activities - on-campus unit enrolment: | 1 x 1 hour on-campus lecture and 1 x 2 hour on-campus seminar each week |
| Educator-facilitated (scheduled) learning activities - online unit enrolment: | 1 x 1 hour online recorded lecture and 1 x 2 hour online seminar each week |
| Typical study commitment: | Students will on average spend 150 hours over the teaching period undertaking the teaching, learning and assessment activities for this unit. This will include educator guided online learning activities within the unit site. |
Content
This unit will focus on the development of skills in negotiation, mediation, advocacy, counselling and coaching/mentoring. It will bring together a number of 'hands-on' applications used in the workplace. These include activities based around current employee relations issues, performance management and other Human Resource Management (HRM) topics. The unit will be based on Australian and American theory and practice. In addition to the literature base, seminar activities will include case study exercises and role plays.
Learning Outcomes
| ULO | These are the Unit Learning Outcomes (ULOs) for this unit. At the completion of this unit, successful students can: | Alignment to Deakin Graduate Learning Outcomes (GLOs) |
|---|---|---|
| ULO1 | Explain the concepts and theories that underpin the processes of negotiation, mediation, advocacy and counselling. | GLO1: Discipline-specific knowledge and capabilities |
| ULO2 | Apply conflict resolution skills to the resolution of workplace problems. | GLO1: Discipline-specific knowledge and capabilities GLO2: Communication |
| ULO3 | Critically evaluate a dispute settlement process, and identify opportunities to improve the process. | GLO1: Discipline-specific knowledge and capabilities GLO5: Problem solving |
| ULO4 | Participate as an effective team member in negotiation or mediation activities. | GLO7: Teamwork |
Assessment
| Assessment Description | Student output | Grading and weighting (% total mark for unit) | Indicative due week |
|---|---|---|---|
| Assessment 1: (Group of 2) Report Part A: Report (Business) | Part A: 2000 words | Part A: 20% | Week 5 |
| Assessment 2: (Group of 3) Report Part A: Report (Business) | Part A: 2000 words | Part A: 20% | Week 9 |
| End-of-unit assessment task: Written | 2000 words | 50% | End-of-unit assessment period |
The assessment due weeks provided may change. The Unit Chair will clarify the exact assessment requirements, including the due date, at the start of the teaching period.
Hurdle requirement
Hurdle requirement: achieve at least 50% of the marks available on the end-of-unit assessment to evidence a minimum proficiency in the aligned learning outcomes included in this unit.
Learning resource
The texts and reading list for MMH250 can be found via the University Library.
Note: Select the relevant trimester reading list. Please note that a future teaching period's reading list may not be available until a month prior to the start of that teaching period so you may wish to use the relevant trimester's prior year reading list as a guide only.
Unit Fee Information
Fees and charges vary depending on the type of fee place you hold, your course, your commencement year, the units you choose to study and their study discipline, and your study load.
Tuition fees increase at the beginning of each calendar year and all fees quoted are in Australian dollars ($AUD). Tuition fees do not include textbooks, computer equipment or software, other equipment or costs such as mandatory checks, travel and stationery.
For further information regarding tuition fees, other fees and charges, invoice due dates, withdrawal dates, payment methods visit our Current Students website.