HME712 - Healthcare Operations

Unit details

Note: You are seeing the 2022 view of this unit information. These details may no longer be current. [Go to the current version]
Year:

2022 unit information

Important Update:

Unit delivery will be in line with the most current COVIDSafe health guidelines. We continue to tailor learning experiences for each unit to achieve the best possible mix of online and on-campus activities that successfully blend our approaches to learning, working and research. Please check your unit sites for announcements and updates.

Last updated: 4 March 2022

Enrolment modes:Trimester 1: Online
Trimester 2: Online
Credit point(s):1
EFTSL value:0.125
Unit Chair:Trimester 1: Sandeep Reddy
Trimester 2: Sandeep Reddy
Prerequisite:

Nil

Corequisite:

Nil

Incompatible with:

HMC701-OD and HMC702-OD

Typical study commitment:

Students will on average spend 150 hours over the teaching period undertaking the teaching, learning and assessment activities for this unit.

Scheduled learning activities - cloud:

5 x Seminars by Zoom per week over the 11 week trimester plus engagement in online discussion boards on FutureLearn.

Content

This unit explores healthcare operations and presents strategies, concepts and methods that can improve the delivery of healthcare by increasing efficiency and effectiveness. By providing a toolkit for better understanding and managing queueing, scheduling, capacity planning and process design, this unit equips graduates to seek out, analyse and solve the myriad causes of delays. By using real world examples that situate healthcare within a broader health sector and budget context, the unit equips students with the capacity to apply theory, methods and tools to healthcare in Australia and internationally.

ULO These are the Learning Outcomes (ULO) for this unit. At the completion of this unit, successful students can: Deakin Graduate Learning Outcomes
ULO1 Apply theories of capacity planning, scheduling, queueing and process design to delays in healthcare.

GLO1: Discipline-specific knowledge and capabilities
GLO5: Problem solving

ULO2

Critically analyse the causes of operational delays in healthcare contexts.

GLO1: Discipline-specific knowledge and capabilities
GLO4: Critical thinking

ULO3

Use appropriate frameworks and tools to explore delays in real world inpatient and outpatient healthcare within the broader health system contexts.

GLO1: Discipline-specific knowledge and capabilities
GLO3: Digital literacy
GLO4: Critical thinking
GLO5: Problem solving

ULO4

Evaluate and present solutions to improve patient experience by adopting an appropriate system-wide perspective.

GLO1: Discipline-specific knowledge and capabilities
GLO2: Communication
GLO3: Digital literacy
GLO4: Critical thinking
GLO5: Problem solving

Students need to note in addition to contribution to assessments students are required to contribute to online discussion threads regularly as this contribution will be considered in your final grading.

Assessment

Trimester 1 & Trimester 2:
Assessment description Student output Grading and weighting
(% total mark for unit)
Indicative due week
Assessment 1: Case Study Analysis 1000 words 25%
  • Week 5
Assessment 2: Numerical Exercise Calculation + 200 words 10%
  • Week 6
Assessment 3: Action Plan 800 words 20%
  • Week 10
Assessment 4: Summative Report 2000 words 45%
  • Study period

The assessment due weeks provided may change. The Unit Chair will clarify the exact assessment requirements, including the due date, at the start of the teaching period.

Learning Resource

The texts and reading list for the unit can be found on the University Library via the link below: HME712 Note: Select the relevant trimester reading list. Please note that a future teaching period's reading list may not be available until a month prior to the start of that teaching period so you may wish to use the relevant trimester's prior year reading list as a guide only.

Unit Fee Information

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